Privacy Policy

How we collect, use, and protect your information

Last updated: June 2025

Meet The Mind Technologies Pty Ltd ("we", "us", or "our") operates meethemind.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using the site you agree to the terms described here.

1. Information We Collect

Information you provide directly

  • Name, company name, email address, and phone number submitted via our contact form
  • Details about the service you are interested in
  • Any other information you voluntarily share in messages to us

Information collected automatically

  • IP address, browser type, and operating system
  • Pages visited and time spent on those pages
  • Referral source (how you arrived at our site)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Send you updates about our services, case studies, or blog content where you have consented
  • Improve the content and functionality of our website
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

For visitors in the European Economic Area, we process personal data under the following lawful bases:

  • Legitimate interests — responding to your enquiries and running our business
  • Consent — where you have explicitly opted in to receive communications
  • Contractual necessity — when processing is required to deliver services you have engaged us for

4. Data Retention

We retain contact form submissions for up to 24 months unless you ask us to delete your data sooner. Website analytics data is retained for 26 months in aggregate form.

5. Third-Party Services

We use the following third-party services, each governed by their own privacy policies:

  • Supabase — database and backend infrastructure (EU and US data centres)
  • Vercel — website hosting and CDN
  • Google Analytics (if enabled) — anonymised website traffic analytics

6. Cookies

Our website may use functional cookies to remember your preferences. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting your ability to read our content.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing of your data
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at hello@meethemind.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. International Transfers

We are based in Australia and serve clients in the US, UK, UAE, and Australia. Data may be processed in multiple jurisdictions. We ensure appropriate safeguards are in place for any cross-border transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the policy was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Meet The Mind Technologies Pty Ltd

Email: hello@meethemind.com

Or use our contact form.